Shipping & Returns
Shipping Information:
We are committed to ensuring that your order arrives safely and on time. We partner with reliable carriers, including FedEx, DHL, Aramex, and UPS, to deliver your purchases quickly and securely, no matter where you are located.
- Processing Time: Once your order is placed, we begin processing it immediately. Please allow 1-2 business days for order processing before shipment.
- Shipping Time :
We understand the importance of getting your order to you as quickly as possible. Depending on the shipping option you choose, delivery times are as follows:
Express Shipping: Delivery time is 5-8 business days. We use reliable carriers such as FedEx, DHL, Aramex, and UPS to ensure your order arrives promptly.
Standard Shipping: Delivery time is 12-15 business days. This cost-effective option is ideal for those who are not in a rush but still expect timely delivery.
Please note that these time frames are estimates and may vary slightly depending on your location and any unforeseen delays. You will receive a tracking number once your order has been dispatched, allowing you to monitor its progress.
- Shipping Costs: Free shipping to worldwide. Please if you located in Europe
Returns & Exchanges:
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return and exchange process.
- Return Policy: You may return items within 14 days of receiving your order for a refund or exchange. Please ensure that the items are in their original condition, unused, and with all tags attached.
- Return Process: To initiate a return, please contact our customer service team at [Your Contact Information]. We will provide you with return instructions and a return shipping label.
- Refunds: Once we receive your returned item, we will inspect it and process your refund. Refunds will be issued to the original payment method within 3-5 business days.
- Exchanges: If you wish to exchange an item, please let us know the details of the replacement item, and we will arrange the exchange as soon as possible.
Customs duties :
For international orders, customs duties and taxes may apply. These fees are the responsibility of the customer and are not included in the shipping costs. Please check with your local customs office for more information.
Feel free to contact us with the specific details relevant to your business!